After the purchase completes, you will receive an email shortly with the registration email and code included. If you do not receive it within a few minutes of purchasing, please check your Spam or Promotion E-mail folder just in case it was incorrectly classified as spam or promotion email. If you still do not receive your code after several hours, please contact our support team at [email protected] via e-mail for further help. Or contact Stripe to check the status of your payment.

The trial version of Video Enhancer AI allows users to convert 3 videos for free with the watermark. Before purchase the full version, we encourage you guys to try the trial version to see the program is the right for your.

Firstly, please make sure that you have downloaded the right program. Secondly, the registration information is case-sensitive, so please do not add blank at the beginning or the end of the word. If the problem still persists, please contact our support team for help.

AVCLabs products are subscription-based, which means your monthly or annual subscription will be renewed automatically at the end of your subscription term. To cancel the auto-renew service, please click the cancel link in the registration email at any time. Or contact our support team to help you cancel it.

To enable the "Face Refinement" function, the computer should be dedicated 4GB GPU memory at least. And 6GB and above are recommended.

All subscription products are automatically renewed by default. After renewing, you need to re-register the program with the new license.

Not everybody is a master of using Adobe Photo Shop or Premiere Pro, so restore old videos might be awkward without professional editing skills. With AI-based video enhancer, the matter of denoising, debluring, color correction, sharpening, interpolation, scratch removal, and etc can be fully, automatically proceeded.

We suggest you run Video Enhancer AI on high-end dedicated graphics cards (NVIDIA GTX 1650 and upper). The minimum CPU requirement is Intel CPU from 2015 onwards (4th generation) or AMD CPU from 2016 onwards.

AVCLabs Video Enhancer AI now is available for Mac. It supports macOS 10.15 and above using Apple M1 Chip.

Please go to the installation folder of the program, such as "C:\Program Files (x86)\avclabs\AVCLabs Video Enhancer AI". Find the file vc_redist.x64.exe and run it manually.